Introduction
Welcome to MBS Reporting. We are committed to protecting the privacy and security of your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable privacy laws. This Privacy Policy describes how we collect, use, disclose, and protect your personal and health-related information when you use our mobile application and services.
Information We Collect
When you use MBS Reporting, we may collect the following types of information:
- Account Information: Name, email address, company/practice name.
- Medical Billing and AR Data: Financial records associated with your claims, Accounts Receivable (AR) reports, claim statuses, and payment updates.
- Device Information: Device type, operating system, and app version (non-personally identifiable).
- Usage Data: Information about your interaction with the app for improving performance and user experience.
- Protected Health Information (PHI): We do not collect or store any sensitive PHI such as patient names, Social Security numbers, or clinical records directly. The financial and claim-related data we process is de-identified and stored securely.
How We Use Your Information
We use the collected data for the following purposes:
- To deliver up-to-date billing and AR reports to authorized clients.
- To track claim statuses and notify users of financial updates.
- To improve the functionality and user experience of the app.
- To provide customer support and respond to inquiries.
- To comply with legal and regulatory obligations.
Information Sharing & Disclosure
We do not sell, rent, or trade your personal or financial data.
We may share your information with:
- Authorized Medical Billing Providers: With whom you have established service agreements.
- Cloud Services Providers: For secure data hosting and storage (e.g., Firebase).
- Regulatory Authorities: If required by law, court order, or in compliance with HIPAA regulations.
All data sharing is conducted under strict confidentiality and data protection agreements.
Data Security
We implement comprehensive security measures to safeguard your data, including:
- End-to-End Encryption: Data is encrypted in transit and at rest using industry-standard encryption protocols.
- Role-Based Access Control (RBAC): Access to data is limited to authorized users based on their roles.
- HIPAA-Compliant Infrastructure: Our hosting and data management platforms meet HIPAA security requirements.
- Regular Security Audits: Routine checks and updates to maintain system security.
Your Rights
Under HIPAA, you have the following rights regarding your data:
- Access: You may request access to the financial data stored within your account.
- Amendment: You may request corrections to inaccurate account or billing data.
- Data Use Restrictions: You may request limits on how your information is used.
- Breach Notification: In the event of a data breach affecting your information, you will be promptly notified.
exercise these rights, contact us at dev@entiresol.com
Data Retention
We retain user and billing data for as long as necessary to full fill the purposes outlined in this Privacy Policy or as required by law. Upon account termination, data may be archived in accordance with HIPAA retention requirements.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website and within the app. Continued use of the app after changes indicates your acceptance of the updated policy.
Contact Us
For questions, concerns, or to exercise your rights under this Privacy Policy:
MBS Reporting Compliance Office
dev@entiresol.com